Testimonials

"Highly recommend this company, customer service are very helpful and friendly, I sent a large amount of old bits and pieces as well as an enormous silver trophy and I was very pleased to receive a decent offer, unfortunately, the trophy wasn't silver which they've also sent back without asking me to pay for it. "

"Was a little bit hesitant to sent my pack in as I have never tried selling valuable jewelries online before but gold refiners is a very secure service and it's insured which made me feel relax and have peace of mind. The offer I received the next day was very good! Was so happy. "

"Quick and easy free service and you can even communicate with them via text. "

"I declined their offer and requested to have my items back which I have received the following day, I then went to a local jeweller in my area hoping I would get a better price and maybe I can haggle a little bit but to my surprise out of 5 jewelers I have tried in my area, gold refiners have had the highest offer, so I rang them again and requested a new pack . "

"I'm so happy with the service, sent all my unwanted jewelries using their pre-paid special delivery envelope, received my cheque the following day and they even returned to me the items that aren't precious. "

"Speedy, efficient and quick turn around "

"I have been happy with my repeat dealings with gold refiners and particularly commend the customer service team. "

"What an amazing experience, couldn't believe how quick and simple the whole process was. "

"I have found your service fantastic. It is easy and clear on how to use it, and I had complete satisfaction from the minute I posted my gold off to you to when I received my payment. I will recommend your service to my friends and family, and would definitely send other items onto you again for a valuation "

"Many thanks to your team for very swift responses to my emails and speedy service. It was great "

"Thank you for your extremely prompt and efficient service. I received your cheque yesterday. I only sent the envelope on monday....A very quick turnaround. If you would like to send me your refer a friend pack I will pass it one to my sister. "

"I was very pleased with the fair offer for my jewellery. Avery polite and fast service, I will certainly recommend and use your service again. Many thanks. "

"Easy, no problems, fair valuation, prompt response, promt payment. A pleasure doing buisiness, thouroughly recommend. "

"Gold refiners were quick & professional from start to finish. I sent my jewellery off in the provided pack, received a valuation the next day and after agreeing to the price, received my cheque in the post the following day. Very pleased and would use again. "

"Really nice, quick service and easy to use. Felt like I got a good price for my silver and white gold. Thank you. "

"Quick, easy, simples! "

"Thank you for the cheque...That was one of the quickest and easiest processes I have ever gone through...Am impressed !!! "

"I will recommend your company as I am very impressed "

"I found your service to be a most honest, pleasant and rewarding experience. I would have no problems with reccomending your company to others. "

"Hi, the service I recieved was conducted with efficiency, convienient, and a very competetive valuation, it took just four days to complete the transaction, I would recommend Gold Refiners to any one wishing to have there items valued, after all you have nothing to loose and all to gain. "

"The most efficient, open. Prompt and courteous company I have had the pleasure of dealing with. "

"The experience I received from you was absolutely brilliant. You were so efficient and fast with dealing with everything. I would recommend gold refiners to anyone who needs cash for gold. "

"I had a couple of old cheap gold soverign style rings. These had dents in them and I would of been happy with a fiver for the pair. So was pleasantly surprised when they offered £32.41 for them. Free secure postage and speedy delivery of the cheque, was received on the wednesday and I only posted out on the monday, I can't complain. Think they only cost me £60 for the pair 10 years ago too. Thanks "

"Fast, excellent service, nothing more to be said "

"The experience was a dream from beginning to end. Competitive rates, expedident and polite service throughout and would recommend to everbody refreshing to deal with professionals!! Wonderful experience thank you. "

"Excellent service and all free post too. Money in the bank in three days. "

"Congratulations on an excellent , quick and hassle free service provided. Gold valuation exceeded my expectations and cheque arrived in the post the day after I accepted the valuation. Whole experience - excellent quality - will use again and recommend to family and friends, thank you. "

"Amazing service! It took less than a week from start to finish. I emailed for the bag on friday, received it on staurday, posted it back on monday and received my offer at 1.30 p.M. Tuesday. I received the cheque on thursday. Fantastic! "

"Very quick service and good communication "

"I researched before sending my gold & gold refiners ticked all the boxes & more. They lived up to their reputation & more. Easy worry free experience "

"Your service was prompt, polite and efficient. Very impressive "

"Very impressed. Cannot believe how fast your service is. Have highly recommended you to family and friends. Thank you "

"Great experience, easy to deal with and good communications, good price paid for gold. "

"Wednesday - posted gold, thursday - received quote, friday - received cheque, what good service!! "

"1st class all the way "

"I would like to thank you for the efficiency and rapidity of the services I received. You have explained with clarity every step of the procedure and have kept me informed all the way. I have been very satisfied with your prompt action and final results. "

"It was brilliant. I ordered my envelope and it came the next day, then I put the jewellery in and straight awat I got my cheque. It seemed like magic!! "

"Really didn't know what to expect but was amazed at the speed of the process. Sent an assortment of gold & silver and received a valaution the next day, agreed value and cheque arrived the next day, amazing! "

"Was a very fast and efficient service and I didn't have to leave the house except to deposit the most welcome cheque. I've been going to get rid of the bits of broken gold & silver for ages but felt embarresed to take into a shop, so this made it easier. "

"Very prompt and professional. Thank you "

"It was amazing having enjoyed christmas and then I got tempted in the sales I needed my bank balance topped up quick! I hunted through my jewellery box, found old rings, odd earrings and broken chains, the next day the money was here...Amazing! Thank you! "

"Never thought it's going to be so fast. You really surprised me. Didn't expect this amount, so overhappy with communication & your service. Will be in touch. "

"Everything about my dealings with gold refiners was easy and super efficent. The whole process from filling in the address form, to money in the bank took 4 days. A fantastic reliable & service. "

"If only all things in life were this easy. From start to finish the procedure did exactly as it said on the tin, very satisfying. Thank you "

"I sent a gold ring to gold refiners and I had no idea what it was worth, but i'd be happy with £30 for it, so when they texted £35.09 I was very happy. I would have been nice to know how much it weighed and how much per gram they paid though. "

"Excellent service, very professional, delighted with offer for broken chain, recommend to family and friends "

"Very pleased to get £35.63 for a very small amount of gold from a broken gold wrist watch that I thought was too small an amount to bother with. "

"A positive experience, fast and friendly service, good offer made for my scrap jewellery and gratefully accepted, thanks gold refiners. "

"It is a risj to send off gold in the post as there are undoubtedly scammers out there so I did some research and decided on gold refiners base don good testimonials from others. I have been very happy with service and quote and kept informed at evrery stage, well done "

"Fantastic! Took less than a week to get the cheque. Absolutey so simple much more money than I dreamed of. "

"I found gold refiners on a scrap gold comparison site, they simply gave the best price, easy to use website, very quick with an excellent offer, cheque was received a day afetr offer was accepted, super stuff! "

"Very pleased with the fast efficient service!! "

"Efficient acknowledge by text reciept, same day offer and received cheque 2 days later. "

"Exellent and quick service a great company to deal with, they pay great prices better than anyone! "

"I was a bit unsure about using an internet service but I was not to worry as it was so easy, fast,fair and genuinely an exellent deal. I would recommend gr to anyone. "

"Promt and efficent service throughout cheque for £2157! "

"I found gold refiners to be very efficient. I ordered my pack o the firday received it saturday and returned samed day, I was contacted promptly on the tuesday with an offer I declined, a new offer came on wednesday I accepted, cheque came next day. "

"Dealing with gold refiners was really easy and straight forward they sent sent me a bag, I sent it back with my gold in it, they gave me an offer, I accepted and there was a cheque the following day! Job done! "

"Very impressed! Fast response, nice people to speak with, puts other retailers etc to shame. Exellent customer service I would recommend! "

"An excellent service provided. Quick and efficient with fast payment. Thank you. "

"Very speedy but not ushy, willig to negotiate which was very pleasing and unusual. Overall a very happy experience would use again and recommend. "

"Difficult to fault in terms of speed and efficiency. A star. Pitty that no guide as to current market values can't be given over the phone despite such information being known. Would have been nice to receive the weiht of the gold valued. "

"Although original offers rejected, an amicable settlement was receached. All elements of the process from requesting postage pack to payment were carried out speedily. "

"Day one: send off pack, day two: received top offer, day three: cheque received - I can not fault service, price offered and speed of patment. "

"Excellent service. I received far more money than I thought I would. "

"Fast, efficient and professional service. I'd previously researched your company and found the consensus was best price. So ver happy all round. "

"Very pleased, I find the service fast and trust worthy. I always recommend gold refiners to friends and family. "

"As this was my first transaction with gold refiners, I wasn't sure what to expect. I was impressed by the convenience of the experience and the incredibly fast service I received. The staff were very courteous and pleasant too. I would definitely recommend. "

"Very safe and speedy service. "

"Thank you for your very quick response to my request to sell my jewellery. I did my research and chose you because all reviews were excellent regarding price & service - you didn't disappoint me. From sending the bag one day next day your acknowledgement of receipt same day. You gave me a price and returned a cheque. Thank you. "

"Superb service, received postal pac the day after applying! Sen my gold in received quote next day and received my cheque the next day. Couldn't have been easier. Good price given too. Outshines all others! Recommended 5 star service. "

"Selling to gold refiners could not have been easier. They offer a fast and reliable service and they offered a very fair price. "

"Just a week from going on your website to fill in my address to receiving a cheque in the post for ny gold! Brilliant service. "

"From start to finish. Fast, efficient, courteous service. With gram to gram to gram one of the highest returns available anywhere. "

"I had read testimonials regarding gold refiners and decided to send some gold. I was quite nervous as this was my first experience & I worried. However, I cannot praise the service enough. Within two days I had a cheque delivered!! "

"Excellent customer service. I was a little worried about the whole process but gold refiner have kept me up to date and informed at all times. Thank you. "

"Fantastic! Exceptional service, rare these days thank you! "

"Very fast response in not only coming back with quote but also with payment, would definitely recommend to family & friends. "

"Extremely fast and efficient service. Received notifaction of the offer the day the pack was received snd the cheque the day after. Fantasticslly informative staff on e-mail and very helpful on the ohone. I would thoroughly recommend gold refiners to anyone wanting to sell. 1010 "

"Excellent service and very fast response with a great value for my gold. "

"Wow! A company you can trust and is true to their word. This was my first dealings with gold refiners and I can honestly say that I was fully satisfied with their offer and my cheque was received the next day. "

"Was not happy with the valuation as I knew items were worth more so requested their return. I was made a much improved offer which I accepted and was impressed. That from posting items to the receipt of cheque was 5 days, welldone gold refiners. "

"Very sympathetic to my circumstance, very customer friendly and actually offered me more than I thought the personal items were worth. Very pleased with the service and I would recommend you to others. "

"I was happyvwith the fast, efficient service. "

"I would like to say a big thank you for getting my cheque to me so quickly, I accepted on wednesday afternoon and received my cheque on thursday, amazing!!! "

"Please note: I am happy for my comments to be published but not my name/address. Fantastic, efficient service! "

"Easy, quick service. Pleased with valuation. "

"Fast service. Very professional. Excellent thank you. "

"Amazing! Was not sure the transaction would go ahead as advertised but it did. Sent my bits & bobs one day, offer the next and cheque followed couple of days later. Really impressed and have recommended to friends! "

"Using gold refiners to receive cash for my precious metal was easy to use, fast and efficient. The amount I was offered for my goods was extremely satisfying. I would highly recommend to all! Thank you gold refiners!! "

"Quick efficient and evry helpful service. I was pleased with the promt reply and valuation. In this age of poor manners it was good to be dealt with in a business like but friendly way. Pleased to recommend your service. "

"Having found out about gold refiners on a comparison web site, I have discovered that everything claimed was true. I received a phone callthe day after sending the jewellery offering a fair price. Two days later my cheque arrived. Brilliant! "

"I was so impressed with service!Very quick, friendly, efficient and generous! I am definitely recomendind "

"Fantastic service, posted gold friday afternoon received offer monday cheque in my hands tuesday. A lovely amount for a few odds and ends of odd earrings and a couple of broken chains that were doing nothing in a drawer. "

"To start with I found your service slow, waited hours for a return call, eventually someone called. Isabella phoned and sorted out my problem to my satifaction. Apart from that your offer for my gold was the best. Thank you (isabella). "

"Good honest company, very quick and efficient, from receiving the pack to receiving the cheque. 3 days! Marvellous "

"The process was clear and prompt. Absolutely no fuss, must surely set the standard (the gold standard) by which other companies are judged thanks. "

"I couldn't believe the speed with which they sent my envelope, returned the quote and paid me my cheque. I certainly couldn't believe the offer fab-u-lous. "

"A total shock to receive the valuation on my old broken jewellery, I must say a good one. Now checking all drawers for anything forgotten or lurking. I have recommended to all my friends and will certainly use again. "

"Very quick and easy process. Pleased with cheque for a few pieces of broken and unused gold item which had been sitting in a drawer for years! Recommend everyone uses gold refiners. "

"I was very impressed with the service I received. Within 2 days of sending my items I had a cheque from gold refiners. I believe that the price they gave was very competitive. "

"I was thrilled when I received a substantial cheque in the post for my scrap jewellery. Gold refiners dis everything they promised, they emailed me the next day with their quote which I was happy to accept and a cheque arrived the next day. I will definately recommend to my friends. "

"Very surproised at the amount of money I received for my gold, I was overjoyed. Found the staff very friendly and helpful. "

"Doing business with gold refiners was a rewarding experience. They were fast courteous and convenient. "

"I found your company as it came out top on a comparison website, I can see why! Very fast service, polite staff on the phone and a good price, will definitely be recommending to anyone that asks. Thanks. "

"Quick, efficient and a good valuation would definitely use gold refiners again. "

"Very speedy service, I didn't compare the price I was offered for my gold as I felt I was offered a good price. I received my cheque the day after accepting my offer. Would use gold refiners again and recommend to friends. "

"Extremely quick service. And very compeptitive price offered which I accepted. "

"We chose gold refiners having compared prices on the internet. Exellent service - exactly as described- quick efficient and fair price. We would definitely recommend this company "

"Outstanding swift efficiency no quibbling, no swiggling. Just damn right good trading! "

"With a variety of gold items I had put to one side over the years, I decided to send them to a recommend family gold refiners. To my surprise I was delighted with a £400 valued offer. "

"The customer service received from start to finish was nothing short of exellent. The staff on the photo were courteous and informative, the service was suberbly quick and efficient and I would highly recommend your company to family and friends "

"My experience with gold refiners was quick and so easy I didn't accept the first offer but they were happy "

"I sent off all my shrapnel with doubts, I need not have worried. The service was speedy and efficient and my telephone calls were handled very friendly, proffessional people. My cheque rrived within 4 working days of my first cummunication. Well certainly recommended and ill use again. "

"My experience was perfect, I have nothing bad to say at all. The cheque came the next day again. What I did not expect. Gold refiners are the best and give out outstanding customer service. "

"Great experience, quick valuation and quick cheque, would recommend to anyone "

"Excellent communication, customer service. Recommend 100% "

"So easy and it works start to money in my bank 4 days. Courteous, no charges?Postage top price received I think much preferred to local dealers "

"Very quick and professional. Would use again and recommend to friends and family "

"Initially (when seaching for google to gold buyers) I was a little unsure about creditbility etc. I chose gold refiners from a comparison site and from then on I was impressed. The service was straightforward, fast and efficient. From sending my items to receiving my cheque. The service was faultless & completed in 2 working days! Excellent "

"Quicker and better than I could have possibly imagined. A professional service from start to finish "

"Simple on-line registration. Next day delivery of postal paperwork. Text message with offer, arrived two days later + cheque arrived almost by return post. Fast + efficient service. Will use again definitely "

"A very fast and very efficient service. I was very pleased with the valuation of my jewellery and have now found a few more things I will be sending to you soon. "

"Prompt, I believe fair & courteous. Thank you "

"Great service, very fast response and payment. Definitely the best company to send your unwanted gold to! "

"Very fast, reliable, lot of different methods of contact. "

"I sent a gold signet ring I didn't wear anymore to gold refiners because it had the best reviews on price comparison wesbsites. It lived up to its promises and sent me a valutatipm amd final cheque all within 3 working days. I was pleased with the sum I got. * I am using the money to pay for a deposite on a holiday. "

"When I contacted gold refiners by e-mail. I was astonished how quick the service is and certainly no hassle sorting out my jewellery etc. I was very pleaed with my offer and the prompt payment they sent to me. I have told many of my friends, who will be contacting you. Many thanks. "

"Fast and efficient, and such friendly staff couldn't fault the service, and to add icing on the cake - most generous offer! "

"Brillian! Sent gold in envelop provided. Received an eamil the next morning with valuation rang- very polite ad friendly stadd & accepted valuation (more than expected)! Cheque arrived the following morning. 5 stars gold refiners! "

"I sent my gold off expecting it to be worth £30-£40 as it was all broken and mis-match. I had a very pleasant surprise when told my gold was worth £169.53. I have recommended you to my sons fiance, kelly haddow and she has received her gold pack. I would recommend you to all. Regards, verona zikking "

"I posted my gold on wednesday. Had a fantasic offer on thursday and received the cheque on friday. The two people I spoke to were very friendly and I would recommend this company to all my friends. "

"Very quick service offering a genuine amount for my jewellery. Very impressed . Received the cheque in the post next day. Thanks "

"Very fast & efficient service. Good offer received and all in 4 days. Thank you gold refiners "

"The most easiest, efficient way of cashing in my gold, unwanted jewellery. The deposit bag arrived promptly the next day after request on the interet. It was also a paid for special delivery packet which I sent off. Then the next day I received a text in the morning to which was a fair, good price. I was expecing less but received a good cheque and I couldnt fault the brilliant service I have received! :) "

"Gone on gthe internet, realised your firm was rated the best among the gold dealers. I found it to be a fast efficent service. Excellent. Thanks! "

"I would definitely use gold refiners to cash in any gold or precious metals. They acted very quickly and professionally. I had receive my cheque within two days of contact. Fantastic. "

"Thank you for the prompt return of gold offered. Received this morning as you promised. I would certainly recommend your company for the courteous manner in which you handled the offer and also the excellent follow up service. "

"Everything happened as you described . People on the phone were pleasant and professional. The value of the items of gold were the highest I had received. I am not hesitate to go to gold refiners again, they offer an excellent service. "

"I posted mt scrap on wednesday, the valuation was very fair and I received the cheque on saturday. This with free postage & free return if I had declined the offer and it amounts to: - excellent service!! "

"Communication from gold refiners was poor. I had to chase initial offer was insulting. When I declined, miraculously 2 days later another offer came £200 more! Than had to chase their receipt of my confirmation of acceptance and the cheque, not a smooth procedure at all. "

"Disappointing. Had looked at some information on web & believed gold reinery provided bestvaluation, when I did not immediately accept my offer and wished to dsicuss, the value increased a further £40. I was unawarethis is procedure for obtaining best quote. "

"I was extremely pleased and more than satisfied with the speed of service. Everything you say in your advert is true! I cannot find fault at all- very happy customer! "

"Thank you for the excellent service you provided me with , from requesting your insured discreet return envelope everything ran perfectly from requesting envelope on tuesday received it on wednesday and also returned same day was made an offer early thursday morning and on acceptance received payment cheque early friday morning. This is a company that certainly sticks to their word. I would certainly recommend them and the payment was well above the offers I received locally as mentioned in there advert they do cut out the middle man. Thanks "

"Can't fault the service! "

"I checked the different agencies out online & found gold refiners had the best recommendation. This was absolutely spot on, my parcel was sent mon afternoon, I had a phone call tues morning with an offer, on wed received the cheque. The lady I spoke to was very helpful and the whole transaction from start to finish was excellent. Thank you very much. "

"Very fast and efficient service at an acceptable price. Done and dusted in only three days. Thank you gold refiners. "

"I am very pleased with the response from gold refiners when sending off my gold. It was very quick to answer back and I was please with the amount of money I received. I would recommend gold refiners to all my friends in future. "

"Not very efficient, it was almost 2 weeks before my cheque arrived and then it was addresses to the wrong person. So I had to wait even longer for a new cheque. I did not like being offered the best proce in the first place only when I said no, did I get a better deal? "

"Emailed gold refiners on wednesday, pack arrived thursday, returned pack thursday afternoon, texted with valuation friday morning and cheque arrived saturday morning! Excellent prompt service with first class customer care. I wouldn't hesitate in recommending gold refiners to family and friends - you're worth your weight in "

"Wow- sent my jewellery off one day, received an offer the next day accepted it and had a cheque when I got home the following day. 3 days in all - fantastic service- thank you. "

"The service I received from your company was from beginning to end excellent! I would recommand you certainly use you again. "

"First class service. Easy to apply on internet. Very prompt response with details of valuation. Next day delivery of cheque. "

"1st class service - very prompt with both me offer and me cheque. I would recommend. "

"Qucik service. I know the weight was worth more but accepted as needed it for my bill quickly. So i'd better not go tv! "

"I read all the reviews but didn't really believe it would be true. But you did exactly what you said you would do and I was very happy with your service and your offer. Thank you and well done! "